Promotions



We may, from time to time, run promotions where certain products, or a combination of products, are offered for sale at a discounted price.

All promotions are subject to availability and while stocks last.

Any products purchased outside of the advertised time frame set out by HiSmile will not be eligible for the promotional price. Where there is no promotion period specified, the relevant promotion will end when it is discontinued on HiSmile's platforms.

Current Promotions

Free Starter Set for you and a friend 

Customers who are eligible for the 'Free Starter Set for you and a friend' promotion have to submit an online review via Trustpilot, or leave their email address in the footer of any HiSmile websites. We reserve the right to end the competition without notifying customers, and to select a winner randomly. The monthly prize(s) winner(s) will be selected by an internal team member. The winner will be announced in our monthly Inside HiSmile newsletter. Please see our privacy policy for more information on how HiSmile handles customer data.

 

15% off Subscriptions

MAJOR MARKETS: AU, US, UK

If a discount code is applied when purchasing a product plan, the discount will continue for the entire duration of the plan and be applied to every reoccuring order. If at any time the product plan is cancelled, the active discount code will be voided and won’t be able to be reapplied.

The discount code will however remain active if/when; the plan is paused, an order is skipped, payment information is updated, or an item is returned.

If at anytime HiSmile reduces the price of a product, all active plans for that specific item will adjust accordingly to match.

Discount codes may not be used in conjunction with any other offer.

MINOR MARKETS

If a discount code is applied when purchasing a product plan, the discount will only apply to the initial order. Once the first order has been processed the price will subsequently revert back to the standard retail price listed for all reoccurring orders. If at any time before the initial order has been processed, the product plan is cancelled, the active discount code will be voided and the funds returned.

If at anytime HiSmile reduces the price of a product, all active plans for that specific item will adjust accordingly to match.

Discount codes may not be used in conjunction with any other offer.

Valentine's Day Sets

Our Valentine's Day sets - Whiten Together Set and Best Friends Set are offered at a special limited time price of 30% OFF during the period of 4th Feb - 14th Feb. Free Express Shipping is included within this promotional offer for these two sets. 

To receive these sets before Valentine's Day, customers will have to order before the below cut off dates. 

COUNTRY CARRIER TRANSIT TIME AEST CUT-OFF TIME LOCAL CUT-OFF TIME
AUSTRALIA AusPost 1-2 business days 10th Feb 9.00am AEST 10th Feb 9.00am AEST
NEW ZEALAND DHL 2-4 business days 10th Feb 9.00am AEST 10th Feb 12pm NZDT
UNITED STATES FedEx 1-2 business days 11th Feb 12.00am AEST 10th Feb 9.00am EST
UNITED KINGDOM DPD 1-2 business days 10th Feb 7.00pm AEST 10th Feb 9.00am GMT
GERMANY DPD 1-2 business days 10th Feb 7.00pm AEST 10th Feb 10.00am GMT+1
FRANCE DPD 1-2 business days 10th Feb 7.00pm AEST 10th Feb 10.00am GMT+1
IRELAND DPD 1-2 business days 10th Feb 7.00pm AEST 10th Feb 9.00am GMT
CANADA DHL 2-4 business days 7th Feb 9am AEST 6th Feb 6pm EST

 

 

CURRENT DISCOUNT CODES

Additional Discount Codes during store-wide sales may not be used in conjunction with any other offers. Only one (1) discount code may be applied per checkout.

Discount codes offered for specific products will only be applied to the total price of the relative product. These codes can not be used to provide a further discount on any other products outside the current offer.

All Discount Codes must be used within the active timeframe. Failure to do so does not guarantee eligibility for the discount to be honoured. 

HiSmile reserves the right to refuse any purchase that is believed to be in direct violation of these terms.

 

Free Express Shipping: EXPRESS

The FREE EXPRESS shipping promotion only applies to postal addresses within Australia, United Kingdom, and the United States.

To qualify for free express shipping, the customer must use the discount code "EXPRESS" in the checkout with the minimum order amount being equal to or greater than advertised amount - $110AUD, $70GBP, $90USD.

Customers must order by the below cut off dates to receive their items (dependent on carrier services) before Valentine's Day. 

COUNTRY CARRIER TRANSIT TIME AEST CUT-OFF TIME LOCAL CUT-OFF TIME
AUSTRALIA AusPost 1-2 business days 10th Feb 9.00am AEST 10th Feb 9.00am AEST
NEW ZEALAND DHL 2-4 business days 10th Feb 9.00am AEST 10th Feb 12pm NZDT
UNITED STATES FedEx 1-2 business days 11th Feb 12.00am AEST 10th Feb 9.00am EST
UNITED KINGDOM DPD 1-2 business days 10th Feb 7.00pm AEST 10th Feb 9.00am GMT
GERMANY DPD 1-2 business days 10th Feb 7.00pm AEST 10th Feb 10.00am GMT+1
FRANCE DPD 1-2 business days 10th Feb 7.00pm AEST 10th Feb 10.00am GMT+1
IRELAND DPD 1-2 business days 10th Feb 7.00pm AEST 10th Feb 9.00am GMT
CANADA DHL 2-4 business days 7th Feb 9am AEST 6th Feb 6pm EST